INDEVCO Export e-catalog web site uses live chat to communicate with prospective customers in real time.
INDEVCO Lead Generation Unit (LGU) professionals, who process global leads and requests for quotations (RFQs) from the e-catalog, interact in English, French, Spanish, Italian, and Arabic.
The e-catalog site promotes over 300 products produced by the multinational group's manufacturing plants in Egypt, Lebanon. Saudi Arabia and the USA.
Procurement managers can search their target sectors for a range of raw materials and paper, plastic, and corrugated packaging options. They can then request quotes or samples.
Buyers can request quotes for such INDEVCO Group product lines as:
Agricultural & Horticultural Films
Bakery & Pastry Packaging
Beverage Packaging - Alcohol
Beverage Packaging - Non-Alcohol
CNC Precision Parts
Corrugated Raw Materials
Digital Flexo Printing Plates
Dry Food Packaging
Frozen Food Packaging
Household Tissue Disposables
Hygiene Converting Raw Materials
Hygiene Disposables Packaging
Ice Cream Packaging
Industrial Films & Packaging
Masterbatches & Additives
Meat & Poultry Packaging
Petro / Chemical Packaging
Recycled Polyethylene Granules
Seasoning & Spice Packaging
Soap & Detergent Packaging
Wet Wipes for Private Label
INDEVCO Online Communications Unit (OCU), in charge of web developing INDEVCOExport.com, implemented the Live Chat tool.